It starts with the acronym H.U.G.
Be direct and specific to improve the communication in your business and personal relationships.
Never attack the person. Criticize the action.
And how to stop.
Bleep this! Bleep that! Our writer and her family try to stop swearing for a boost of positivity. Is it worth it?
These verbal mistakes can cost you credibility and influence, so fix them, stat—if you want people to take you seriously.
6 strategies to overcome the obstacles of requests
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