7 Daily Habits to Build Your Resilience

Strengthening your emotional resilience takes practice. That’s because mental fortitude—the ability to bounce back from adversity—isn’t necessarily innate. Circumstances shape how we react to adversity. Over time, we can pick up bad practices that drain us of our strength and energy. Thankfully, we can break some of these bad habits with positive routines. Let’s look […]
7 of the Best Career Books to Help You Land Your Dream Job [2021]
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Recent data suggests that employees are leaving their jobs in record numbers. With many work positions unfilled, you might say it’s a seller’s market for job-seekers.
How to Build a Personal Brand: 9 Tips for Making a Mark That Lasts

No matter how appealing, do not attempt to create a “character” to live up to. If you try to brand yourself as a figurative Superman or Superwoman, capable of anything, you will wear yourself out trying to live up to it.
5 Personal Branding Books to Help You Stand Out from the Competition

Your personal brand not only needs to stand out, it also needs to be trustworthy and genuine. These books can help.
Resilience Training: 4 Tools to Help You Persevere

The ability to bounce back from hardships and meet challenges isn’t unique to certain people. But it requires resilience training.
What Is the 10X Rule and How Can It Help You Achieve Your Biggest Goals?

At every stage, why not make that success extreme? After all, the hard part is done. You already know what you want. Why not achieve what you want but more—10x more.
What Is Blue Ocean Strategy?

Blue Ocean Strategy requires more than rethinking your business strategy. It is a first principles reset of your entire approach to business and marketing.
How to Improve Customer Service: 7 Ways to Take Your Mission Beyond Words

It’s not enough to be good. To compete, your customer service needs to always be better.
What Makes Good Customer Service?

Good customer service is vital to success. Research from Qualtrics XM Institute indicates that 76% of customers will trust a company with strong customer service. Compare that with only 40% of customers trusting a company with poor service Entrepreneurs and business leaders naturally respond with attempts to improve performance. Yet these initiatives are often top-down […]
6 Ways to Build Emotional Resilience

Without giving ourselves space to rebuild our emotional resilience, we may become irritable and fatigued. Worse, it can affect our long-term health and success.
5 Elements of a Great E-Commerce Website

E-commerce websites have ballooned in popularity for entrepreneurs. And although a handful of giants such as Amazon or eBay dominate the space, niche e-commerce websites continue to multiply. Yet not all e-commerce websites are created equally. An ordinary site won’t do. To stand out from the crowd, you need to create a great e-commerce website. […]
What Is a Good NPS Score?

Companies use the system across any aspect of their enterprises, too. You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly.