We all say and do things we regret. The good news? Apologizing is a skill you can cultivate. Use this 6-step guide to learn how to say ‘I’m sorry’ the right way.
When it comes to managing your inbox, these tips will increase your productivity and improve your communication with others.
A study shows first impressions are often better than you think.
No one ever became a great leader without first becoming a great communicator.
First thing’s first: Stop making it about you.
Next time the stakes are highest, break down the barriers and bridge the gaps by telling a story.
Lock eyes to build rapport.
Determined to become a better person, our writer tracks down those he’s wronged to say he’s sorry.
And 4 elements of a disingenuous one
These verbal mistakes can cost you credibility and influence, so fix them, stat—if you want people to take you seriously.