FAQs

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Where can I submit my letter to the editor?

To have your comments considered for SUCCESS Letters to the Editor, please send an email to [email protected]. Please include “Letters” in the subject line. Letters that include your full name and city, and mention specific articles or audio interviews are more likely to be published. If we choose to run your comments, we will contact you to let you know in what month your letter will appear and to confirm your permission.

May I obtain permissions to use SUCCESS material found in the magazine or website?

If you wish to quote several sentences from an article for personal or educational purposes, you may do so provided that you give credit to SUCCESS magazine, the article author and for online use, provide a link to the source article. 

However, you may not quote more than that without written permission from SUCCESS and in some cases, payment to the author, who is the owner of its intellectual property. Please email [email protected] with the name of the article, author and magazine issue for which you are requesting permission, and a brief description how and where you’ll use the SUCCESS material.

You may not repost entire SUCCESS.com articles to your website or newsletter without copyright permission.

If you’ve been featured in the magazine and would like reproductions, you might consider purchasing reprints. Reprint service will enable you to purchase and customize print copies of individual articles, which may be used for individual or business media kits, press release campaigns and other promotional purposes. Average quantity for print reprints is 100. To find more information or to inquire about smaller print runs, please email [email protected].

What is the necessary lead time for magazine story ideas?

The earlier the better. The magazine works six months in advance of each issue, but often we plan up to a year ahead for seasonal features or events.

How do I pitch SUCCESS magazine?

Due to the high volume of submissions we receive, we cannot respond to every request. Story ideas or pitches should be submitted to [email protected]. Pitches specifically for SUCCESS.com should be sent to [email protected]. Please paste information in the body of the email when possible. If you must attach documents, please keep file sizes to a minimum. All submissions are read and considered.

What about international taxes, duties and customs policies?

The recipient of shipments outside of North America will be responsible for paying duties and taxes upon receipt. Customs policies vary among countries, so please contact your local customs office for additional information.

Customs charges are applied due to international trading standards/requirements and are not solely implemented by SUCCESS shipping polices.

How do I write for SUCCESS magazine or SUCCESS.com?

Freelance writers may send detailed pitches to [email protected], along with clips from previously published work. Submissions specifically for SUCCESS.com should be sent to [email protected]

Where do I find the Digital Download or MP3 I purchased on the SUCCESS Store?

You can access your downloads on your “My Account” page. If you need assistance with your login and password for SUCCESS Store orders, please contact us directly at 1-877-243-8383 Monday-Friday 8am – 5pm (CST) or email [email protected].

SUCCESS Store: [email protected]
Phone: 1-877-243-8383

I cannot log into my SUCCESS Store account. I didn’t receive the Password Reset.

If you need assistance with your login and password for SUCCESS Store orders and account access, please contact us directly at 1-877-243-8383 Monday-Friday 8 a.m. – 5 p.m. CST or email [email protected].

I cannot log into my digital issue of SUCCESS. How do I contact support for my digital subscription?

We are happy to assist you with your login and password for the SUCCESS digital edition. us directly at 800-570-6414 to speak to one of our subscription service representatives or email us at [email protected]

How do I access my SUCCESS magazine digital issue?

The digital edition is available at https://digitalmag.success.com/. There, you may preview the magazine, or or log in to your account to view the entire issue.

How do I renew, make changes or update my address for my subscription?

Visit the SUCCESS Account Maintenance page or call 1-800-570-6414.

How do I subscribe to SUCCESS magazine?

Visit the SUCCESS Subscriptions page or call 800-570-6414

Subscription-Related Mail:
SUCCESS magazine
P.O. Box 292144
Kettering, OH 45429

How do I learn more about the fine folks at SUCCESS?

We never thought you’d ask about us. You can find us on FacebookTwitterInstagramPinterest and other social media platforms.

How do I advertise in SUCCESS?

Send your request to [email protected] for a SUCCESS media kit or to get in touch with our advertising department.

How do I submit a book for possible review or consideration?

Please send books to:

SUCCESS magazine
750 North St Paul St
Suite 250 PMB 30053
Dallas, TX 75201

Due to the high volume of books we receive, we cannot respond to every request. All submissions are considered.

The digital magazine will not load on my computer.

We are happy to assist you with your SUCCESS digital edition. 
Email: [email protected]
Phone: (877) 243-8383

How do I change the email address attached to my digital subscription?

Email: [email protected]
Phone: (800) 570-6414

Do you have bulk pricing for magazines?

Yes, we offer bulk pricing online. For larger orders, please call for pricing at 1-877-929-0439 or email us directly at [email protected].

How do I order back issues of SUCCESS magazine?

Back issues may be purchased from the year 2008 to present. SUCCESS magazine was under different ownership prior to 2008, so we do not have access to archives before that.

Email: [email protected]
Phone:  (800) 570-6414

How do I renew, make changes or update my address for my subscription?

Online: Account Maintenance
Email:[email protected]
Phone: (800) 570-6414

How long does FedEx International Mail take for delivery? 

Please allow 3-4 weeks for delivery. With any postal service, weather and customs may delay your order further. For faster delivery and no shipping charges, SUCCESS digital products, such as e-books and MP3s are a great option for International customers.

What shipping methods do I have to choose from?

If your order is being shipped inside the United States, your options are:
Please note: Some services are not available in some locations.

  • Postal Mail – for items less than 4lbs.
  • FedEx Ground – for items greater than 4lbs.
  • FedEx Two-Day delivery
  • FedEx Home Delivery Tuesday through Saturday and can take 1-5 days (dependent on destination).
  • FedEx Overnight delivery

If your order is being shipped outside the United States, your options are:
Please note: Some services are not available in some locations.

  • FedEx International Mail
  • FedEx International Economy
  • FedEx International Priority

Many SUCCESS Products are available as digital downloads, which are delivered direct to your inbox with no shipping charges. This is a great option for International customers that may incur costly shipping fees.

Order Fulfillment

Orders placed Monday through Friday before 12pm Central Time will ship same business day. (Contingent upon product availability). Expedited shipments are delivered Monday through Friday ONLY. Overnight Orders placed by 12pm Central Time Friday will arrive on Monday. Please note, FedEx does not deliver to P.O. Boxes; only physical street addresses.

I am a print subscriber. Do I receive the digital issue?

We include complimentary access to the digital edition free of charge for the duration of your print subscription. Your hard-copy magazines will still arrive in the mail, beginning 6-8 weeks after the date of purchase

How long does it take to receive my first issue of SUCCESS?

Please allow six to eight weeks for your first issue to arrive.

I didn’t receive my print issue of SUCCESS magazine. My issue arrived damaged.

Please contact us directly at [email protected] or call 1-800-570-6414 to inquire about missing or damaged issues. We will verify your account information and promptly send a replacement issue.

Need assistance on an order? 

Please contact us directly at [email protected] or call 1-877-243-8383 to speak to one of our SUCCESS Customer Service Representatives. Customer Service may be reached Monday-Friday: 8am – 5pm (CST). 

What is your return policy?

ALL SALES OF CDs, DVDs, PRINT ITEMS, AND PERSONALIZED ITEMS ARE FINAL. The SUCCESS Store will accept returns or exchanges of other items within thirty (30) days of date of shipment. A fifteen percent (15%) restocking fee will apply. Purchaser is responsible for the cost of shipping for returned items. All items must be returned with original tags and packaging. Returns will be processed within 7-10 days of receipt.

Need assistance on a SUCCESS Store order?

Please contact us directly at [email protected] or call 1-877-243-8383 to speak to one of our SUCCESS Customer Service Representatives. Customer Service may be reached Monday-Friday: 8am – 5pm (CST). 

Will this Digital Download work on my mobile or tablet device?

Yes, our MP3s are in a standard format which will be readable by your mobile or tablet device. For Apple users, you may download the MP3 to your iTunes library and then sync to your Apple device, including iPhone, iPod and iPad. Please contact Apple Support if it is not showing in your iTunes library.

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SUCCESS is your guide for personal and professional development through inspiration, motivation and training.

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