Simon T. Bailey

Simon T. Bailey
Simon T. Bailey is an international speaker, writer and personal transformation strategist. He is the author of Shift Your Brilliance: Harness the Power of You, Inc., and Be the SPARK: Five Platinum Service Principles for Creating Customers for Life. When he’s not working, he enjoys rooting for the Buffalo Bills (his hometown team).

Don’t Know What You’re Doing? You Know More Than You Think

By Simon T. Bailey | November 24, 2014

Like everyone, you face numerous moments of self-doubt in life. You’re keenly aware of how much you really don’t know. You’re surprised when people consider you an expert because you don’t feel confident in your expertise. You think it is circumstance that you got your promotion or title, and you didn’t do anything to deserve…

Curiosity Didn’t Kill the Cat… and It Won’t Kill Your Business

By Simon T. Bailey | November 7, 2014

Innovation is the result of curiosity—and history is evidence of that. But what if Mozart hadn’t been curious about composition, Leonardo da Vinci had ignored the human form or Louis Pasteur never explored medicine? The world would be bereft of music, art and even health as we know it. Curiosity serves as a trigger for…

When 90% Withdraw from Change, Be the 10% That Shines

By Simon T. Bailey | October 24, 2014

I have a good friend who just signed on to be a communications strategist for a nearly 70-year-old company. He was hired to use “change management” techniques to communicate to employees nationwide that a business operations system—one they had been heavily dependent on for the past 40 years—was going to be replaced. The operating system…

Your Idea Didn’t Fail: You Just Got Feedback

By Simon T. Bailey | October 10, 2014

Everybody fails. There comes a time when even the most successful leaders have a strategy that fails or a plan that backfires. But how do you pick not just yourself back up, but your team that looks to you for answers, support and stability? Remember this, a phoenix must have both wings to fly. To…

Great Employees Have These 3 Things

By Simon T. Bailey | September 19, 2014

Experience has taught me that when you are in the presence of a brilliant thinker, always have a pen and paper handy. As you begin to ask questions, you’ll find that a river of wisdom, insight, and real-time examples freely flows from someone with valuable insight into the world. This was the case with J.…

3 Ways to Build Your Executive Presence

By Simon T. Bailey | September 9, 2014

What is the difference between an executive who takes hold of a room and one who doesn’t? Presence. “When great communication ability collides with an authentic leader who has genuine heart for constituents and the organization’s collective aspirations,” says Ron Crossland, vice chair of Bluepoint Leadership, “we have individuals who have the potential to move…

3 Customer Service Basics to Make Your Business Better

By Simon T. Bailey | August 22, 2014

We often hear customer service is really common sense. However, brilliant customer service isn’t that common. We personally remember uncommon, unique and unquestionably exquisite experiences that take our breath away. It is these rare occasions that become locked in our minds. This is how word-of-mouth spreads like wildfire and a hidden gem becomes an overnight sensation.…

3 Tips to Boost Confidence in the Midst of Uncertainty

By Simon T. Bailey | August 8, 2014

A teacher was working with his students in the art of archery. He set a wooden bird as the target and asked his students to aim at the eye of the bird. The first student was asked to describe what he saw. He said, “I see trees, branches, the leaves, the sky, the bird and…

7 Ways to Take Control of Your Life Today

By Simon T. Bailey | July 25, 2014

For years, you may have been vying to position your business for success, or just to have better relationships where you’re respected, appreciated and cared for. However, your goal may be evading you, driving you to feel like a failure. If this is how you feel or think, then I invite you to shift or…