Jennifer Goforth Gregory
How to Be More Empathetic in Conversations
Empathy typically isn’t a trait that springs to mind when you think of professional relationships. But Gail Gross, Ph.D., a family, relationship and child development expert and the host of the PBS radio show Let’s Talk, says empathy is the most important characteristic for relationships, whether at work or with family members or friends. “If…
Too Good at Holding Grudges? Get Better at Letting Them Go
It’s easy to take rejection personally. But this often leads to holding a grudge or to frustration toward the person that turned you down—especially for salespeople, who’ll inevitably be told “no” from time to time. Holding a grudge can damage an otherwise positive relationship, but even worse, it can have negative effects on your own…