You’ve got a business colleague who’s hostile...a client who’s furious...a staffer who’s deeply cynical—how do you get people to do what you want in tough situations like these?

In Just Listen, veteran psychiatrist and business coach Mark Goulston reveals the secret to how to get through to anyone, even when productive communication seems impossible.

Now you can put to use simple strategies that make you compelling, and break down the walls that keep you from getting through to the people you need to “buy in” to your ideas and goals. Just Listen presents remarkably effective tools and techniques you can use whenever a job, a sale, or a relationship hangs in the balance.

With this powerful yet engaging audiobook, you’ll learn how to:
• Get the attention of a total stranger who you need to know—like that potential client you absolutely must land
• Talk an angry person up from an instinctual (irrational) state to receptivity, and finally to rationality—a skill that can save a job, a marriage, or even a life
• Use the “Magic Paradox”—a technique the author developed for hostage negotiators— to turn a negative person into an asset
• Master the critical art of buy-in (the foreplay of negotiation, persuasion, and selling) by moving anyone through the “Persuasion Cycle”

Barricades between people become barriers to success, progress, and happiness; so getting through is not just a fine art, but a crucial skill. Just Listen gives you the techniques and confidence to approach the unreachable people in your life, and turn frustrating situations into productive outcomes and rewarding relationships.

This 8-CD unabridged audiobook is read by Walter Dixon. Total playing time is approximately 463 minutes.