How Would You React?

January 31, 2008

Scenario: You have several projects coming at you at once.

A passive person would over-commit in an attempt to please everyone, but end up pleasing no one.
An assertive person would say, “I can finish two projects today but not three. Which two would you like me to complete?”
An aggressive person would get angry and say, “You are always asking me to do everything and I can’t do it all,” or an aggressive person would use hurt and say, “I love my job but I just can’t work this hard all the time.”

Scenario: A colleague has a problem with productivity.

An assertive person would say, “You take a lot of personal phone calls at work. We are a team here and I rely on you. What can we do to fix it?”
An aggressive person would yell and say, “I have to do everything and you never help me.”

A passive would just do all the work, not say a word and go home late and be tired and suffer in silence.
A passive-aggressive would be nice to the colleague while secretly trying to destroy him or her.

You might like

9 Strategies for Being a Supportive Friend

Say This, Not That: 9 Tips for Being a Supportive Friend

The key to helping friends during tough times? Use empathy and avoid doling out advice.

May 11, 2017
9 Ways to Be More Charming

9 Ways to Be More Charming

Charisma is a skill that can be learned. These “superpowers” can help.

April 19, 2017
4 Ways to Stop Being a People Pleaser

4 Ways to Stop Being a People Pleaser

Because looking for your sense of self-worth in the approval of others never works.

April 17, 2017